Terms
Cancellation of reservations must be in writing and dated. No rights can be derived from a verbal cancellation.
No later than 10 working days before the start of the meeting, we would like to hear in writing the guaranteed number of guests you are expecting. This final number is binding for the invoice.
All our rates are inclusive of VAT based on current price levels and subject to change. All our final reservations are subject to the General Terms and Conditions of Leerhotel Het Klooster .
Cancellation policy
We would like to draw your attention to the cancellation policy Leerhotel het Klooster . These cancellation conditions are derived from the Uniform Conditions of the Hotel and Catering Industry 2017. The UVH describes the rights and obligations of guests and hosts.
In case of cancellation, we apply the rates and percentages below:
1. When a room reservation or banqueting reservation is made for a group the following applies to a cancellation of that reservation:
a. For cancellations between 3 and 6 months prior to the effective date, you are required to pay 10% of the reservation value.
b. In case of cancellation more than 2 months before the commencement date, you are obliged to pay 15% of the reservation value.
c. For cancellation more than 1 month prior to the effective date, you are required to pay 35% of the reservation value.
d. In case of cancellation more than 14 days before the commencement date, you are obliged to pay 60% of the reservation value.
e. For cancellation more than 7 days prior to the effective date, you are required to pay 85% of the reservation value.
f. If cancelled less than 7 days before the commencement date, you are required to pay 100% of the reservation value
2. When a hotel (group) reservation is made, the following applies:
a. For cancellations between 3 and 2 months prior to the effective date, you are required to pay 15% of the reservation value.
b. For cancellation more than 1 month prior to the effective date, you are required to pay 35% of the reservation value.
c. In case of cancellation more than 14 days before the commencement date, you are obliged to pay 60% of the reservation value.
d. For cancellation more than 7 days prior to the effective date, you are required to pay 85% of the reservation value.
e. If you cancel 7 days or less before the effective date, you are required to pay 100% of the reservation value.
3. When a group reservation has been made for the restaurant, the following applies to a cancellation of that reservation:
3.1. If a menu is agreed upon:
a. No fee will be due for cancellation more than 14 days prior to the reserved time.
b. In the event of cancellation 14 days but more than 7 days before the reserved time, the guest will be liable for 25% of the reservation value.
c. For cancellation 7 days to 3 days before the reserved time, the guest will be liable for 50% of the reservation value.
d. If cancelled 3 days or less before the reserved time, the guest will be liable for 75% of the reservation value.
3.2. If no menu is agreed upon:
e. No fee will be due for cancellation more than twice 24 hours before the reserved time.
f. In the event of cancellation twice 24 hours or less before the reserved time, the guest will be liable for 50% of the reservation value.
General Terms and Conditions
a. Reservation Value means: The total expected turnover of the Catering Establishment including tourist tax and VAT relating to a Catering Agreement concluded with a Guest, which expected turnover is based on the averages applicable to that Catering Establishment.
b. Optional Reservations: If we, Leerhotel Het Klooster, receive a definite reservation request we are entitled to accept this definite reservation instead of your optional reservation. Of course we will contact you first about this, so you can still change your optional reservation into a definite reservation within 24 hours. Canceling an optional reservation is free of charge.